We aim to reply within one or two school days. Mention what you're trying to do and which app/page it involves — that gets us to a useful answer faster.
Principals, Schools & Districts
For principals/APs running Master Scheduler building-wide, or schools/districts that need pricing, privacy documents, or purchasing info. See Master Scheduler for schools →
Include your school or district name, your role, number of classrooms or teachers, the tools you want (e.g. Master Scheduler), and any privacy documentation you need.
Request District QuoteBug Report
Something broken, weird, or acting like it had indoor recess for too long? Send it over.
Please include the page, device, browser, and what you were trying to do.
Report a Bug🌱 Pricing questions? See the pricing page for the full breakdown, or write in before you buy — I'm happy to answer first.
Classroom clips, build logs, sub-day chaos, and what's shipping next.
Compose a message
Fill this out and we'll pre-fill your email app with a clean, structured message. You click send there — your email arrives directly from your address. No email app? Just copy support@bigbrainlabs.org from the top of this page.
We're a small team built around a working teacher's schedule. We're not on social DMs or phone support — email is the fastest route. We'll never share your email address or use it for marketing without your explicit opt-in.